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Account Recovery

Regain access to your server instance using your Server ID & License Key

1. Verify Identity 2. Reset Credentials

How Account Recovery Works

  • Enter your Server ID and License Key from your purchase confirmation
  • Provide verification information (at least 2 matching details required)
  • Reset your credentials once verified
  • Regain full access to your server instance
Format: srv_XXXXXXXXXXXX (from your purchase confirmation)
Format: KEY-XXXXXXXXXXXXXXXX (from your purchase confirmation)

Verification Information

Provide at least 2 of the following details that match your purchase records:

Email used during purchase or account creation
Phone number associated with your account
Partial address is acceptable (e.g., street name or city)
Security: Failed verification attempts are logged. If you're unable to verify your identity, please contact support with your purchase receipt.
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